Last Updated: August 31, 2025
1.1. These Terms of Use of Sailab.Live ID Service (hereinafter referred to as the "Terms") govern the use of the Sailab.Live ID Service (hereinafter referred to as the "Service"), through which Users can create and manage Sailab.Live ID accounts for the purpose of using Sailab.Live services (hereinafter referred to as the "Sailab.Live services").
1.2. By using the Service, the User is deemed to have accepted these Terms in full and to have entered into an agreement for the provision of the Service without any reservations or exceptions in accordance with these Terms with one of the following entities:
ADVENDSOL PVT LTD, a legal entity established and operating under the laws of the Pakistan (SECP registration number 0102697), located at: Office 101, 2nd floor, Plaza 37, Sector C, Phase 8, Bahria Town, Rawalpindi, Pakistan, if the User has linked a mobile phone number connected to a telecom operator from Pakistan to its Sailab.Live ID account;
Hereinafter, each of the above legal entities shall be referred to as "we", "us", "our" for convenience.
1.3. We may amend these Terms without any special notice; revised Terms shall come into effect once posted online at the URL specified in this paragraph, unless otherwise stipulated in revised Terms.
The current Terms are always available at https://sailab.live/legal/sl_id_tou.
1.4. If any amendments to these Terms have been made by us according to the procedure specified in Clause 1.3 hereof, and the User disagrees with these amendments, the User shall cease using the Service.
1.5. We may transfer its rights and obligations under the agreement for the provision of the Service concluded with the User as a result of acceptance hereof to third parties without prior notice and consent of the User. If, in accordance with applicable law, it is required to notify the User of such transfer made by us, then the posting of a new version of these Terms indicating the entities providing the Service shall be deemed to be proper notice to the User.
1.6. By using the Service, the User gives its consent to receive informational messages, including authorization codes, which may be sent by us via SMS messages or messages in the messenger to which the User's phone number is linked.
1.7. The use of Services, authorization in which is available to the User using its Sailab.Live ID account, shall be carried out on the terms of these Services applicable in Pakistan.
1.8. Some functionality of the Service may not be available for certain types or groups of accounts. Some functionality of the Service may only be available in some languages. We are constantly working to improve the Service, striving to provide the same level of quality in all regions. At the same time, due to differences in legislation, technical limitations and Service development processes, not all functionality of the Service may be available simultaneously in all local languages in Pakistan.
2.1. In order to use some Sailab.Live services or some of individual functions thereof, the User having reached the age of legal capacity in accordance with applicable law, may complete the registration procedure, as a result of which a unique account (Sailab.Live ID) will be created for the User.
If the User has not reached the specified age, as well as in cases where it is required by applicable law, the use of Sailab.Live services shall be permitted only with the consent of parents or other legal representatives (hereinafter referred to as the "Parent"), otherwise the User shall have no right to use Sailab.Live services and create an account in accordance with these Terms.
2.2. The User shall register by filling out the Sailab.Live ID registration form on a special registration page or in the separate Sailab.Live service application, or using alternative means offered in the registration form, an account of a third-party resource, etc.
When registering, the User shall provide a current mobile phone number for the purposes of secure access to Sailab.Live ID, restoring access in the event of loss of account data, communicating with the User on issues of providing Sailab.Live services (except for advertising communications, unless the User has provided separate consent for this), protection against abuse among Users (registration of multiple accounts, registration of fictitious accounts, etc.).
Sailab.Live may, at its sole discretion, limit the number of accounts that the User can register for one mobile phone number.
2.3. When registering, the User shall specify the mobile phone number (in some cases also indicating the User's last name and first name). The User shall carry out the subsequent authorization in Sailab.Live services by specifying the mobile phone number during registration and the confirmation code sent to it (it may be necessary to specify the surname and first name provided during registration).
2.3.1.1. Providing an email address registered with a third-party email service provider.
2.4. The User shall be solely liable for the security (including resistance to guessing) and the safety of the means selected by it to access Sailab.Live ID, and also independently ensure their confidentiality.
In case of loss of access to Sailab.Live ID, the User may refer to the procedure for restoring access in the procedure posted on the Sailab.Live ID service support website page.
We may refuse to satisfy the User's request to restore access if it is impossible for the User to comply with the established procedure and if there is no confirmation of the User's explicit ownership of the requested Sailab.Live ID.
2.5. In order to ensure the security of User data (or User category), we may determine additional measures to protect Sailab.Live ID, including enhanced account access controls, request additional information and restrict access to Sailab.Live ID in case of suspicious activity.
2.6. After the User logs in to Sailab.Live ID, authorization may be automatically saved in the device browser and may not require additional entering of Sailab.Live ID access data each time Sailab.Live services are used. The Sailab.Live ID User data automatically saved in the device browser may be used to access any Sailab.Live services, including services, websites, applications and other software products.
2.7. The User shall be solely responsible for all actions (as well as their consequences) within or using Sailab.Live services with the User's Sailab.Live ID. All actions within or using Sailab.Live services with the use of Sailab.Live ID shall be deemed performed by the User itself, except for the cases when the User, in accordance with the procedure stipulated by Clause 2.8., notified us of unauthorized access to Sailab.Live services using User's Sailab.Live ID and/or of any violation (suspicion of violation) of the confidentiality of its means of access to Sailab.Live ID (mobile phone number, password, or two-factor authentication means).
2.8. The User undertakes to immediately notify us of any unauthorized (not authorized by the User) access to Sailab.Live's Services with user account and/or of any breach (suspected breach) of confidentiality of its Sailab.Live ID access means. We will not be held liable for any possible loss of or damage to data and any other consequences of any kind that may result from the User violating provisions of these Terms.
3.1. The User undertakes to provide reliable and complete information about itself and to update the information in a timely manner. If the User provides incorrect information or we have reasons to believe that the information provided by the User is incomplete or unreliable, we may, at our sole discretion, block or delete the User's Sailab.Live ID and deny the User use its services (or individual functions thereof).
3.2. User's Sailab.Live ID may contain the following data about the User:
User data may be obtained from the User when registering an account, when adding information to Sailab.Live ID personal account, as well as during subsequent use of the Sailab.Live services (including filling out forms in the Sailab.Live services).
Account data may be used in Sailab.Live services for the following purposes:
The User can at any time clarify the account data and delete them in the personal account, provided that the User's account contains the data required to pass authorization and restore access to the account, otherwise the User can delete its account in accordance with Clause 4.4 hereof.
The User's personal information defined by the Privacy Policy and contained in Sailab.Live ID shall be kept and processed by Sailab.Live in accordance with the terms and conditions of the Privacy Policy.
3.3. The User may upload an account Image, as well as set up a name that can accompany the materials posted by the User as part of the use of Sailab.Live Services, including comments, reviews, etc. (User Name).
If the User has not set up the User Name, it shall be displayed in the format: first and last name specified by the User in the registration form or in the corresponding fields of the Sailab.Live ID personal account.
The account Image and User Name shall comply with applicable law. In case of non-compliance of the User Name and/or Image with these requirements, we may delete the User Name and/or Image or apply other measures stipulated by Clause 3.3. hereof.
The User acknowledges and agrees that the account Image and User Name may accompany the materials posted by the User as part of the use of the Sailab.Live services and will be available to a limited number of designated persons from local, provincial or federal government officials, in case of disaster or emergency situations to help in search and rescue operations. This will only happen when a User triggers SOS help alert for them to be helped and rescued.
The account Image, User Name and other information uploaded by the User, posted by the User and available in the Sailab.Live services, specified by the User, shall be subject to display to the rescue staff from local, provincial or federal government authorities of Pakistan for the purposes of providing help and rescue service to the User(s) who has triggered an SOS help alert. This information (including personal data) shall not be intended for collection and further dissemination by third parties, except for the cases where such purpose is expressly specified in the terms of the relevant service.
3.4. The User who has specified and confirmed a mobile phone number may have access to the functionality of requesting an archive with the personal information that shall be kept and processed by us in order to view and save such information on the User's device, as well as the functionality of sending a request to delete any personal information.
The specified functionality is available in the Data Management section in the personal account of the Sailab.Live ID service.
3.5. We reserve the right at any time to require the User to confirm the data specified in the Sailab.Live ID.
For the purposes of data verification, we may request supporting documents (in particular, identity documents), the failure to provide which, at the discretion of Sailab.Live, may be equated to the provision of false information and entail the consequences provided for in Clause 3.1 of the Terms.
If the User's data specified in the documents provided by it does not correspond to the data specified in Sailab.Live ID, as well as in the case when the data specified in Sailab.Live ID does not allow identifying the User, we may deny the User access to Sailab.Live ID and use of Sailab.Live services.
4.1. When using Sailab.Live ID, the User may not:
4.2. Certain categories of User accounts may restrict or prohibit the use of certain Sailab.Live services or individual functions thereof if it is provided for during registration or in the terms of use of a particular service.
We may block or delete the User's Sailab.Live ID, as well as prohibit access using Sailab.Live ID to certain Sailab.Live services (or to certain functions of the service, if technologically possible), and delete any content posted using Sailab.Live ID without explanation, inter alia, in the following cases:
Failure by the User to use Sailab.Live ID, including for accessing Sailab.Live services, for two and a half years (Clause 4.5 of the Terms).
The User may delete its account at any time by using a special function in the Sailab.Live ID personal account.
If the User has not logged in to its Sailab.Live ID for two and a half years and has not accessed Sailab.Live services using it, we may delete the User's Sailab.Live ID.
The User agrees that deleting the User's Sailab.Live ID account may entail deleting the content posted using such Sailab.Live ID account.